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Product Policies

S H I P P I N G

Shipping is free anywhere in the United States and Canada.

If you live in another country email us at info@jessicajohnsonbeauty.com and we’ll figure out the best way to get products delivered to you.

RETURNS / R E F U N D S / E X C H A N G E S / ORDER ISSUES

In the unlikely event you are unsatisfied with one of our products email us at info@jessicajohnsonbeauty.com or call (207) 536-4227 so that we can make you happy. You will be stunned and amazed to reach a real person who actually cares about you.

P A Y M E N T

We offer secure online ordering and accept Visa, MasterCard, American Express and Discover. We comply with any and all federal, state and local sales tax laws.

Service Policies

Cancellation Policy

As a courtesy, please honor your appointment and arrive on time. If you must reschedule or cancel an appointment, please provide 24 hours advance notice. All appointments require a credit card at the time of booking.  We reserve the right to charge the full price of booked services for last minute cancellations and no-shows.

Late Policy

Please arrive 10 minutes before your appointment so you can settle in, have an espresso or glass of wine, and fill out a facial consent form if necessary.
If you’re running more than 10 minutes late, please let us know as soon as possible so that we can accommodate you as best we can. This may mean that we need to modify your appointment or reschedule you depending on your preference.

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