Product / Service Policies
Free shipping throughout the United States and Canada.
You will receive an email notification with tracking information when your is processed for shipping.
RETURNS / REFUNDS / EXCHANGES / ORDER ISSUES
We are committed to delighting our customers. In the unlikely event you’re not happy with your purchase send an email to firstname.lastname@example.org and we’ll jump through a reasonable number of hoops to put a smile back on your face.
We offer secure online ordering and accept Visa, MasterCard, American Express and Discover. Sales tax is required on orders shipped within in the State of Maine at the local tax rate. Tax treatment of internet purchases subject to change.
At this time we don’t have a strict cancellation policy but this is subject to change at any time. However, please understand that we are small, busy studio and no-show appointments or late cancellations can significantly impact us.
Please arrive 10 minutes before your appointment so you can settle in, have an espresso or glass of wine, and fill out a facial consent form if necessary.
If you’re running more than 10 minutes late, please let us know as soon as possible so that we can accommodate you as best we can. This may mean that we need to modify your appointment or reschedule you depending on your preference.
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